669q trusted Privacy Policy
This page sets out what we record when you open an account, place a bet or message support. It covers the website at 669qtrusted.cam and the Android app, and it tells you what you can ask us to change, copy or delete.
What this notice covers
This notice explains what 669q trusted records when you create an account, place a bet or message support, and what you can ask us to change. It covers the website and the Android app, and nothing beyond them.
Links that lead away from us sit outside this notice. That includes the wallet apps that move your money and the studios that supply the games. Those services publish their own rules, and their rules take over the moment you open them.
The details 669q trusted asks for, and why each one is needed
A phone number and a password are enough to open an account and start playing. Name and date of birth come later, when you request a payout, because a wallet transfer has to match a real person.
Everything else is a by-product of play. Bets, wins and withdrawals leave a trail, and that trail is how a disputed balance gets settled without guesswork.
| Record | What it holds | How long |
|---|---|---|
| Profile | Phone number, password stored as a hash, plus name and date of birth once you ask for a payout | While the account is open |
| Wallet activity | Amount sent, sending wallet number and the transaction reference | While the account is open |
| Play records | Bets, rounds, wins and each withdrawal request | While the account is open |
| Device logs | Phone model, Android version, IP address and sign-in times | A short window, for security checks |
| Support chats | Messages you send to the live chat team | While the account is open |
We never store your bKash or Nagad PIN, and no agent will ever ask for a one-time code in chat. Anyone who does is not speaking for us.
Payments: what bKash, Nagad, Rocket and Upay share with us
When you deposit, our payment partner confirms the amount and the wallet number that sent it. We keep the reference number so a slow deposit can be traced. A payment of ৳100 arrives with ৳100 attached to it and very little else.
Withdrawals run the other way. You save a wallet number, we pay to it after checks, and it stays on file so the next payout lands in the same place. Changing that number starts a second review, which takes time but protects your balance.
Why this site sets cookies
Cookies keep you signed in and remember small things, such as the language you picked and the last game you opened. Switch them off and the site will ask for your password on every page you visit.
We also count visits to learn which pages work and which confuse people. Clearing cookies in your browser signs you out and resets the saved game list. Nothing else about your account changes.
Who else sees your information
Four groups touch your data: payment partners who move money, the studios whose games you open, the checks that block fraud and money laundering, and the servers that keep the site online.
Each one receives the least it needs. A studio learns that a round was played, not who played it. We do not sell player lists, phone numbers or wallet details to anyone, and we do not rent them out.
Some requests need a person rather than a system, and an agent may open a record to answer it. Every one of those openings is logged, so a look at an account without a reason can be traced back.
Can you see what we hold about you?
Yes. Open live chat and ask for a copy of your account data. Support confirms that the account belongs to you, then sends the file. A correction to a name, a phone number or a date of birth follows the same route.
Closing an account removes the profile, the chats and the play history. A few records stay for a set period, because a withdrawal can be questioned months after it leaves your wallet.
Studios keep their own round data on their own servers for a while. Ask us to delete an account and we pass the request along, though how long they hold a round is theirs to decide.
Documents before a first payout: what to send and when
Your first withdrawal needs one photo ID: a National ID card, a passport or a driving licence. Upload it in the app or send it in chat, and our team reviews it inside 12 hours.
Photograph the whole card with all four edges visible, and check that the name matches the account. A cropped card is the most common reason a review runs long.
The review happens once. After that, payouts from the same wallet number clear the checks on their own, and the usual wait is 29 minutes.
Keeping your own account locked down
Pick a password you have not used anywhere else. Avoid a date of birth or a cricket score a friend could guess. Phones get passed around, so sign out before you hand yours to someone else.
A deposit limit in the account menu gives you a hard stop. The limit applies at once, and raising it waits for a cooling-off request, which keeps one long night from turning into a long month.
If a handset goes missing, message support and the account is frozen until you sign in again. Freezing takes a few minutes and stops any bet placed from the lost phone.
When this notice changes
A new payment partner or a change in the rules can mean a rewrite. When that happens the revised notice appears on this page, and the home page carries a note for a week.
Playing on after an update means you accept the new wording. If a change affects how your money moves, support will say so in chat rather than leave you to find it.
Straight answers about your data
Does 669q trusted ask for my national ID to sign up?
No. A phone number and a password are enough to open an account and play. A photo ID arrives only when you request your first withdrawal, not before.
Can I play without sharing my location?
We see the IP address each visit brings, which roughly shows your city. The app does not read GPS and never asks for a location permission, so the rough city is as close as it gets.
Who reads my live chat messages?
Our support staff read them to answer you. The chat is saved with your account so the next agent can see the history instead of asking again. Studio staff never see that log.
What happens to my data if I stop playing?
The account stays open until you ask us to close it. After closing we remove the profile, the chats and the play history, and keep only what payment and dispute rules require us to hold.
Is the Android app tracking me in the background?
No. The app connects while you have it open and stops when you close it. It does not run background location, read your contacts or send notifications you did not switch on yourself.
Still unsure about something on this page? Ask in 24/7 live chat before you deposit, and a person will walk through it with you. The terms and conditions cover the rules of play, and the registration page shows exactly what we ask for at sign-up. Nothing written here changes the terms you accepted when you joined 669q trusted.