669q trusted Withdrawal Guide
Cash out to bKash, Nagad, Rocket or Upay in one request. Below you will find the cashier steps, the amounts you can send, the wait you should expect, and the single document that unlocks your first payout. Read it once and you can finish a withdrawal without opening live chat.
Every figure on this page is the same one the cashier uses, counted in Bangladesh time (UTC+06), so nothing here should surprise you at the confirm screen.
- Minimum per request ৳1,500
- Daily ceiling ৳170,000
- Usual arrival 29 minutes
- First payout review 12 hours
18+ · Play Responsibly
Five steps from balance to bKash
The cashier takes about a minute to fill in. Each field checks your entry before the next one opens, which is why a request rarely fails once it has been submitted.
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01
Open the cashier
Sign in and tap Withdraw from your account menu. The screen shows your cash balance, the room left under today's ceiling, and any bonus that is still tied up by playthrough.
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02
Pick the wallet you already use
bKash, Nagad, Rocket and Upay all work. Type the number registered in your own name. A payout to a friend's wallet is stopped at review and sent back to your balance.
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03
Enter an amount above ৳1,500
The form will not send anything smaller. If the figure runs past what is left of the ৳170,000 daily cap, lower it and send the rest after midnight.
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04
Read the number back
Compare the last four digits with your wallet app before you confirm. Once a request is marked Paid, the money follows the number on the form and cannot be pulled back.
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05
Follow the status badge
Pending means queued, Processing means on its way, Paid means it has left. Most requests finish inside 29 minutes. The first one can take up to an hour after the document review clears.
Limits and the daily counter
Two numbers decide what leaves your balance: a floor of ৳1,500 for one request and a ceiling of ৳170,000 for a full day. The day runs on Bangladesh time, so the room comes back at midnight rather than 24 hours after your last request.
| Rule | How it works |
|---|---|
| Minimum per request | ৳1,500. Anything smaller stays in your play balance. |
| Daily ceiling | ৳170,000 across every request you send in one day. |
| Normal arrival | 29 minutes to bKash, Nagad, Rocket or Upay. |
| First payout | Up to 1 hour after the document review is approved. |
| Counter reset | Midnight, Bangladesh time (UTC+06). |
A large balance often leaves over two days, and that is normal. Plan the split before you play rather than after. Bonus money cannot count toward the daily figure until its playthrough is finished, so a cash-out request during a bonus run will only touch the part you deposited yourself.
Keep an eye on the little counter under the amount field. It shows what is left of the ৳170,000 before you type, which saves a rejection when you are sending a payout late at night.
Which wallet should you cash out to?
All four local wallets pay at the same speed, so pick the app that already holds your money. The account name must match the name on your play account.
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bKash
Deposit 6 min · Withdrawal 29 min
The wallet most players already carry. Balances show up in the app straight after the status turns Paid.
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Nagad
Deposit 6 min · Withdrawal 29 min
Handy if your salary or shop takings already land there. Same name rule, same timing.
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Rocket
Deposit 6 min · Withdrawal 29 min
Useful outside Dhaka, where agent points are easier to find than a bank branch.
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Upay
Deposit 6 min · Withdrawal 29 min
A quieter app that many players keep as a second wallet for larger payouts.
Deposits through any of the four land in about 6 minutes, so topping up and cashing out use the same route. If you have not added funds yet, the deposit guide walks through the same screens from the other direction.
Where the 29 minutes actually go
Twenty-nine minutes is the usual wait, not a clock on the wall. The count starts when your request moves from Pending to Processing, and the wallet app is the last stop, not the first.
A payout can sit longer for three reasons: the wallet number does not match the name on your account, a document review is still open, or today's ceiling has been reached. Each one stops the request at a different stage, and live chat can tell you which applies within a minute or two.
If an hour passes with no change on the badge, ask support rather than sending the request again. A second request for the same amount does not speed the first one up, and it can eat into the daily limit twice. Support runs 24/7 and sees the same queue you do.
Weekends are no different from weekdays here. The wallets run every day, and so does the cashier, which is why a Friday night payout behaves the same as a Tuesday morning one.
Why the first 669q trusted withdraw needs documents
Before the first payout leaves, the payments team has to see who is asking. It is a one-time step: once a document is approved, later withdrawals skip that queue completely.
Upload before you play rather than after a win. Review takes about 12 hours, and the first payout can then take up to 1 hour to land, so a document sent late on Friday pushes a Saturday morning request into the afternoon. One document is enough, so pick whichever is closest to hand.
| Document | What to send |
|---|---|
| National ID Card (NID) | Both sides, all four corners visible, number and photo readable. |
| Passport | The photo page, with the number and expiry date inside the frame. |
| Driving Licence | The side carrying your photo and licence number. |
How to send it from your account
- Open your account and go to Profile, then Document Upload.
- Choose the type you are sending: National ID Card (NID), Passport or Driving Licence.
- Photograph it flat on a table in daylight, with a little space around all four edges.
- Check that the name and number match what you typed when you registered.
- Submit and leave it. The status changes to Approved when the review closes, and you do not need to send it twice.
The upload runs inside your logged-in session and goes straight to the payments team. Your document is read for one purpose only: matching the wallet name to the account name so a payout cannot slip to the wrong person. It stays in your account file, and you can ask live chat what stage the review has reached at any hour.
Photos that pass review the first time
Most photo rejections come from glare on the laminate or a cropped corner, not from a document that is out of date. A phone camera in daylight beats a scanner at midnight.
- All four corners inside the frame, with a little table visible around the card.
- Flat on a surface, not held in your hand, and no finger over the number.
- Daylight with the flash switched off; the glare from a flash hides the portrait.
- Colour, straight from the camera. Not a screenshot and not a photocopy.
- Both sides of the NID as two separate photos, not one picture of two cards.
- Name spelling identical to your account, middle name included.
If a photo comes back, read the note attached to it before sending another. A blurred edge is easy to fix; a name that differs from your wallet name is a different problem, and the fastest route is to correct the wallet details first.
When a request bounces back, and what to do
A returned request is not a closed door. Each status message points at one fixable thing, and the money goes back to your balance while you sort it out.
| What you see | What to do |
|---|---|
| Wallet number typed wrong | Correct it while the request still shows Pending. After Processing, the payout follows the number on the form. |
| Name on the wallet differs | Switch to a wallet registered in your own name, then send the request again. |
| Bonus playthrough open | Finish the remaining turnover. The welcome offer of 110% up to ৳7,500 carries 12x wagering before it becomes cash. |
| Daily cap reached | Send the rest after midnight in Bangladesh time, or split the amount over two days. |
| Document review still open | Wait for the 12-hour window to close, then request the payout again. |
| Request stuck on Pending | Ask live chat for the queue position. Support is open 24/7. |
One habit prevents most of these: type the wallet number once, then read it back from your phone screen instead of from memory. Numbers stored in a chat thread are often missing a digit, and a payout to a stranger cannot be undone.
Quick answers before you hit withdraw
Short replies to the questions our support team answers most often about payouts.
How long does a 669q trusted withdraw take to reach bKash?
About 29 minutes from the moment the request moves to Processing. Your first payout can take up to 1 hour after the document review clears. If the badge has not changed in over an hour, live chat can check the queue for you.
Do I need documents before my first payout?
Yes, once. A National ID Card (NID), Passport or Driving Licence is enough. Review takes about 12 hours and happens before your first withdrawal, not before every one after it.
Can I send money to a friend's wallet?
No. The wallet must be registered in your own name and match the name on your play account. Requests to another person's number are stopped at review and returned to your balance.
What is the smallest amount I can take out?
৳1,500 per request. Above that the cashier accepts whatever you type, up to ৳170,000 across all requests in one Bangladesh day.
Why is my bonus missing from the balance?
Bonus money stays on the play side until its wagering is done. The welcome offer carries 12x turnover; once that is finished, whatever remains converts and can be withdrawn with your own funds.
When does the daily limit reset?
At midnight in Bangladesh time (UTC+06). The counter covers every request in that day, so two small payouts use the same room as one large one.
Can I cancel a request after sending it?
Only while it still shows Pending. Ask live chat to stop it before it turns Processing. After that the payout follows the number you entered.
Do I need to reinstall the app to cash out?
No. The cashier is the same screen on mobile web and in the app. If your app is older than version 3.7.17, update it from the app page before your next payout.
Ready to send your first withdrawal?
Create an account, add ৳100 or more through bKash, Nagad, Rocket or Upay, and the cashier opens with your first payout. Upload a document early and the first request clears without a wait on review.
Already playing? Log in and open the cashier from your account menu. Limits and bonus terms change with your tier, so check the bonus and VIP page when your monthly turnover grows.